Warranty Policy
Every product sold by Chouhan Collection is 100% genuine and covered by the official manufacturer warranty.
What's covered
- Manufacturing defects in materials and workmanship.
- Internal hardware failures during the warranty period.
- Battery defects as per brand-specific policy (usually 6–12 months).
Standard warranty period
- Mobiles & Tablets: 1 year manufacturer warranty (accessories 6 months).
- Laptops: 1 year onsite/carry-in warranty (extendable per brand).
- Audio (earbuds, headphones, speakers): 1 year brand warranty.
- Smart TVs: 1 year comprehensive + 1 year on panel (brand-specific).
- Appliances: 1–2 years as per brand. Compressor / motor cover up to 10 years.
How to claim warranty
- Keep your original invoice — it's your warranty proof.
- Visit the nearest brand-authorised service centre, OR
- Call us at +91 98933 33366 / WhatsApp — we'll help locate the service centre and coordinate with the brand.
- For DOA (Dead on Arrival) within 48 hours, we offer free replacement subject to brand verification.
What's not covered
- Physical, liquid or burn damage.
- Unauthorised repairs, software modifications or rooted/jailbroken devices.
- Cosmetic wear & tear, scratches, dents from regular use.
- Accessories beyond their stated warranty (e.g., cables, chargers — typically 6 months).
- Loss or theft of the product.
100% genuine
Direct from brand-authorised distributors
Service assist
We coordinate with the brand on your behalf
Quick help
+91 98933 33366 · Mon–Sun
Always register your product on the brand's official portal using your invoice — it activates warranty and speeds up future service.